Terms & Conditions

Effective Date: 17/03/2025

Welcome to Imperial Waterproofing & Caulking, a company that specializes in residential waterproofing, caulking, and shower screen installations. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing and using the website imperialwaterproofing.com.au and the services provided by Imperial Waterproofing & Caulking, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using the Site or our services.

2. Services Provided

Imperial Waterproofing & Caulking offers residential waterproofing, caulking, and shower screen installation services ("Services"). The details of these services, including prices, are available on the Site and may be subject to change at any time without notice.

3. Use of Website

You agree to use the Site only for lawful purposes and in accordance with these Terms and Conditions. You may not use the Site to:

Violate any applicable local, state, national, or international law.
Engage in any fraudulent activity or provide false information.
Interfere with or disrupt the functionality of the Site or the servers or networks connected to it.

4. Account Registration

In order to access certain features or request our services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and keep this information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

5. Quotes and Payment

All quotes provided for our services are estimates and may be subject to change based on the actual scope of work and materials required. A final price will be provided upon inspection of the site or after discussion with you.

Payment for services is due as outlined in the contract or agreement. We accept payment through the available payment methods listed on our website or agreed upon prior to service completion. Late payments may incur additional charges.

6. Cancellations and Refunds

If you need to cancel or reschedule a service, please notify us at least 5 days in advance. Cancellations or changes made less than 5 days before the scheduled service may incur cancellation fees.

Refunds are only issued if the service provided is not in accordance with the agreed-upon terms and conditions or if we fail to complete the service as promised.

7. Intellectual Property

All content on the Site, including text, images, logos, graphics, and trademarks, are the property of Imperial Waterproofing & Caulking and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Imperial Waterproofing & Caulking is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our website or services, even if we have been advised of the possibility of such damages.

We are not responsible for any issues that arise from third-party services, products, or websites linked to or from our Site.

9. Indemnification

You agree to indemnify, defend, and hold harmless Imperial Waterproofing & Caulking, its employees, contractors, and agents from any and all claims, losses, liabilities, expenses, or damages arising from your use of the Site or services, or your violation of these Terms and Conditions.

10. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or practices of these external websites. Please review the terms and conditions and privacy policies of any third-party sites you visit.

11. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy.

Please review our Privacy Policy for more information on how we collect, use, and protect your personal data.

12. Termination

We may suspend or terminate your access to the Site and services at any time, without prior notice, for any reason, including but not limited to violation of these Terms and Conditions. Upon termination, all provisions of these Terms and Conditions that by their nature should survive termination will remain in effect.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia, Victoria. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Victoria.

14. Amendments

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review these Terms and Conditions periodically for any updates.

15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Imperial Waterproofing & Caulking
Phone: 0490 727 413
Email: daniel@imperialwaterproofing.com.au